**NOTE: PLEASE INCLUDE YOUR NAME AND EMAIL ADDRESS IN MESSAGE.
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ONLINE BANKING TIPS:
If you are having trouble with online banking, please try the following tips and suggestions:
Session Time Out Due To Inactivity
Transaction Did Not Complete For The Following Reasons:
Session has expired due to inactivity – Log Back in to Continue Session
Return to the Login Page to Continue Session
Session time out due to invalid browser settings and/or invalid user activity (double clicking, etc.)
Transaction did Not Complete for the Following Reasons:
A Security Error has occurred – Online Session has expired
Possible Reasons Include Double Clicking a Link Or Pressing the Browser’s Back Forward or Refresh Buttons
Return to the Login Page to Continue Session
How to Change the security from your Internet Explorer:
Objective:
In this documentation you will find the setting for Internet Explorer. With this setting, you clean your cookies and delete temporary internet files.
INTERNET EXPLORER 7 BROWSER SETTING
Objective: Clearing internet cache/history and adjusting cookie handling( first party, third party and session cookie).
- Open Internet Explorer
- Select TOOLS -> Internet Options Menu
- Under Temporary Internet Files, click the Delete files button. Confirm by clicking Yes.
- Under Cookies, click the Delete Cookies button. Then Confirm by clicking Yes.
- Under History click the Delete History button. Then Confirm by clicking Yes.
Go back to the General Tab.
- Click on Settings button.
- Ensure that the radio button is set to Every time I visit the webpage.
- Then Confirm by clicking OK.
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Our Mission - A Traditional Bank meeting the needs of our Customers and Communities with Innovative Products Delivered with Exceptional Service.
ATM
There’s a FEB and FCB (First Chatham) ATM Near You.
Totally Free Cash Withdrawal Around the Clock at 26 Convenient Locations.
Telephone Banking
1-866-802-0649
24 hours a day, 7 days a week
Customer Service
FEB- Rincon Branch: 912-826-5800
FEB- Springfield Branch: 912-754-5800
FCB- Telfair Square Branch: 912-629-2900
FCB- Hodgson Memorial Branch: 912-629-2920
FCB- Godley Station at Pooler: 912-629-2940
FCB- Wilmington Island Branch: 912-629-2950
RHB- Richmond Hill Branch: 912-756-8771
FGB- St. Simons Branch: 912-634-2121
FGB- Brunswick Branch: 912-554-2265
To report a debit card lost or stolen:
During business hours- 912-629-2900
After business hours - 1-800-554-8969
